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Echo keeps videos, photos, voice notes and messages for the future. You gather them into an echogram, choose an unlock date, and share it with the people you pick. They can open it once that date arrives.

Tap Add Memory at the bottom of the screen. Choose Create on phone to record a video, take a photo, record a voice note or write a message, or choose Upload from device to pick from your photos. When Echo asks where to add it, tap Create new Echogram and give it a name.

Yes. Go to Settings → App settings → App language and pick a language; most switch straight away. Switching to or from Arabic, which reads right to left, needs Echo to restart.

Open an echogram you created and tap the Share button. It needs an unlock date first, which you set in the echogram's settings. Choose people you've saved or a group, or tap + Add new to add someone by email.

Not if you share to their email address. They get an email from Echo with a link that opens in their browser, where they ask for a 6-digit code sent to that same email and enter it to view the echogram. If they later join Echo with that email, the echogram also appears in their app.

Find the email from Echo saying someone has shared an echogram with you, and tap the link. In your browser, tap Send code, then enter the 6-digit code we email you. The code expires after 10 minutes, and you can ask for a new one.

Check your spam or promotions folder first. If it is not there, ask the sender to open the echogram's Share screen, check your address is right, and tap Resend next to your name.

Yes, at any time. Open the echogram, tap the Share button, untick the person in the list, then tap Save. Their link stops working and the echogram is removed from their Shared with You tab. Only the person who owns the echogram can do this.

Yes. Open the echogram, tap the settings (gear) button, tap the Unlock on date, pick a new day and tap Save. Before you share the echogram you can move the date to any day from today on. Once it is shared with someone, the date can no longer be moved later.

Yes. Open the echogram from your Echograms tab, tap the settings (gear) button, tap Delete Echogram, then confirm. Everything in it is permanently removed, anyone you shared it with loses access, and they are not sent a notification.

Yes, and they depend on your plan, which is shown at the top of Settings. On Echo Essentials you have 500 MB of storage in total and up to 2 echograms, and you can share each echogram with up to 5 people. Echo Core and Echo Plus allow more. Each file can be up to 2 GB.

Yes, for photos, videos, and voice notes. Open the memory and tap the download icon at the top. On an echogram you created, open the three-dots menu and tap Download to device. Photos and videos go into your photo library, in an album called Echo.

Your account, your echograms and their memories are removed for good, including for the people you shared them with. This cannot be undone, so save anything you want to keep to your device first. Memories you added to someone else’s echogram as a co-creator stay in that echogram. Deleting your account does not cancel an App Store or Google Play subscription; cancel that in your store account.

Echo does not offer a full data export yet. You can save your photos, videos and voice notes to your phone one at a time. For a copy of your other personal data, email us (see Your data below).

Open Settings and tap your profile at the top to open Account. For email, type the new address and tap Save changes, then tap the link in the confirmation email we send. For phone, tap Change next to your number, enter the new one and enter the code we text you.

Cached media is the copies of photos and videos Echo keeps on this phone so your memories open quickly. You will find it in Settings → App settings, with its size next to it. Clearing only removes copies on this phone, not your memories.

When you block someone, echograms they had shared with you are removed, any co-creator invite from them is declined, and you no longer see or get notified about their comments. They are not told. Manage blocked people in Settings → Privacy & security → Blocked people.

Open the echogram from Shared with You and tap the menu in the top corner, or open a single memory and tap the three dots, then choose Report. The same menu lets you remove it from your list or block the sender.

Open Settings → Notifications and switch on what you want to hear about: unlocks, echograms shared with you, new memories, comments, upload problems and reminders before an echogram opens. Keeper updates and messages about your account are always on.

Yes. Go to Settings → Notifications and tap Before an echogram opens. You can get all three reminders (1 week, 1 day and 1 hour before), just one of them, or none.